Joomla Support Contracts

Support Contracts from £45.00 per month (£1.67 per day)

Keeping your Joomla website and extensions up to date is essential. Most hacked Joomla websites are a result of Joomla or extensions not being kept up to date. Our Joomla support contracts cover:

  • Install Joomla updates
  • Carryout monthly security audit and scan
  • Install and monitor Firewall
  • Install updates to Firewall
  • Install updates for JCE Editor
  • Install updates for Akeeba Backup
  • General website help and support
  • Content updates and creating new pages
  • Template tweaks
  • Creating contact forms
  • Selecting extensions
  • Installing and configuring extensions
  • Installing and configuring modules
  • Changes to menus
  • Consultancy and advise
  • Upgrade Joomla
  • Install updates to extensions you have chosen not to cover in your support contract

Support contracts start from 1 hour of support per month.

Support contracts are only available to clients whose websites have been developed by us and/or are hosted by us. We do not provide support for website developed by other web developers if we don't host your website. If you would like us to support your website you first will need to have a security audit to check that your website has not been compromised (hacked) and transfer your website hosting to our servers.

Blocks of support hours can be purchased at the discounted rate of £35.00 per hour for blocks of 10 hours and £40.00 per hour for blocks of 5 hours. Or you can be invoiced for a set number of hours/item of work at £45.00 per hour.

Under our monthly inclusive charge we are not able to install updates to Joomla or 3rd party extension where core code has been modified. Unused time cannot be carried over. Support contracts are for a minimum of 12 months.

Existing customers requiring support or website updates can log into their Support Account below and open a support ticket or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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Exiting Support Customers

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