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UI & UX Website Audits

Our UI/UX website audit focuses on evaluating the user interface (UI) and user experience (UX) aspects of your Joomla website. The goal is to identify areas where design, functionality, or content can be improved to enhance the overall user experience, making the site more intuitive, user-friendly, and visually appealing.

While our primary focus is on Joomla, we also offer comprehensive UI and UX audits for websites built on various platforms, including WordPress, Umbraco, Shopify, Wix, and more. Our expertise allows us to assess and optimise user experience across a wide range of systems, ensuring your website performs at its best no matter the platform.

  • Improve User Experience

  • Improve Conversions
  • Improve Accessibility
  • Improve SEO
Up to 10 pages
From
£1080

  • Overview of website and detailed audit for up to 10 key pages
  • User Interface (UI) Evaluation
  • User Experience (UX) Evaluation
  • Accessibility compliance with WCAG (Web Content Accessibility Guidelines).
  • Technical Evaluation
  • Joomla-Specific Recommendations
Up to 25 pages
From
£1440

  • Overview of website and detailed audit for up to 25 key pages
  • User Interface (UI) Evaluation
  • User Experience (UX) Evaluation
  • Accessibility compliance with WCAG (Web Content Accessibility Guidelines).
  • Technical Evaluation
  • Joomla-Specific Recommendations
Up to 25 pages
+ ECommerce/CRM
£3600

  • Overview of website and detailed audit for up to 10 key pages plus review one ecommerce or CRM solution e.g. online shop, membership system, online bookings, event booking, rentals, classified adverts, estate agency solution etc.
  • User Interface (UI) Evaluation
  • User Experience (UX) Evaluation
  • Accessibility compliance with WCAG (Web Content Accessibility Guidelines).
  • Technical Evaluation
  • Joomla-Specific Recommendations
Larger or complex
websites
Request Quote

Premium Audit

Suitable if you have a large or complex website, with multiple ecommerce or CRM components.

  • User Interface (UI) Evaluation
  • User Experience (UX) Evaluation
  • Accessibility compliance with WCAG (Web Content Accessibility Guidelines).
  • Technical Evaluation
  • Joomla-Specific Recommendations
  • Analytics
  • Group user testing
  • Competitor Analysis

What does our UI UX Audit cover?

Here’s an overview of the main components involved in a Joomla UI/UX website audit:

1. User Interface (UI) Evaluation

Here’s an overview of the main components involved in a Joomla UI/UX audit:

  • Visual Design: Does the website’s design align with modern design principles? Is the colour scheme, typography, and imagery consistent and visually appealing?
  • Navigation: Are menus, buttons, and other navigation elements clearly labelled and easy to use? Are users able to find what they need with minimal clicks?
  • Responsiveness: Does the site perform well on all devices, including mobile phones, tablets, and desktops? Is the layout fluid and adaptable?
  • Accessibility: Is the website accessible to users with disabilities? Does it follow WCAG (Web Content Accessibility Guidelines)?
  • Consistent Branding: Are the site's colours, fonts, logos, and other branding elements consistent throughout the site?

2. User Experience (UX) Evaluation

UX focuses on the overall experience of users when interacting with the website. The audit will evaluate:

  • Ease of Use: How easy is it for users to navigate the website and achieve their goals (e.g., finding information, making a purchase, contacting the business)?
  • User Flow: Are the pathways users take to complete key actions (like purchasing, subscribing, or filling out a form) intuitively? Are there any roadblocks in the process?
  • Content Organisation: Is the content well-organised, easy to scan, and relevant to the user's needs? Is the information architecture logical and hierarchical?
  • Load Speed: Does the website load quickly? Slow loading times can lead to high bounce rates.
  • Interactive Elements: Do forms, buttons, and other interactive elements function smoothly? Are they designed in a way that users easily understand how to interact with them?
  • Error Handling: How does the website handle errors (e.g., broken links, form submission failures)? Does it provide clear, helpful messages when something goes wrong?

3. Technical Evaluation

For Joomla sites specifically, the audit will also look into technical aspects, including:

  • Template Optimisation: Is the Joomla template used on the site optimised for performance, responsiveness, and SEO? Does it work well across all browsers?
  • Extensions and Plugins: Are the Joomla extensions (e.g., modules, components, plugins) installed up to date and performing well? Are there any conflicts or unnecessary extensions that slow down the site?
  • SEO Best Practices: Is the website optimised for search engines? Are the URL structures, metadata, headings, and images appropriately configured for SEO?
  • Security: Is the Joomla site updated with the latest security patches? Are security plugins and protocols in place to safeguard user data and prevent attacks?

4. Analytics (available on premium audit only)

Part of a comprehensive audit involves looking at data to understand user behaviour. This includes:

  • Heatmaps: Using tools to track where users are clicking, scrolling, and spending the most time.
  • User Testing: Conducting usability tests (e.g., user interviews, surveys, or task-based testing) to gain insights into how real users interact with the site.

5. Competitor Analysis

It can also be valuable to compare your website with competitor sites or other industry benchmarks to identify potential gaps in your design, content, or features.

6. Joomla-Specific Recommendations

  • Template: Many Joomla sites use pre-built templates that may not be fully optimised for a smooth user experience.
  • Component Management: Joomla websites typically use components to add features (e.g., shopping carts, galleries, forms). The audit should ensure these components work seamlessly together and are not overcomplicating the user journey.
  • Mobile Optimisation: Joomla’s flexibility with responsive design may require careful adjustments to templates and extensions to ensure that mobile users have a positive experience.